At KUMARAN DIGITAL, all our products are delivered digitally. This policy explains how digital downloads are processed and delivered after purchase.
1. Delivery Method
- Once your payment is confirmed, your digital files will be delivered instantly via:
- Direct download link on the order confirmation page.
- Download link sent to your registered email address.
- Access from your My Account > Downloads section (for registered customers).
2. Delivery Time
- Digital products are usually available immediately after successful payment.
- In rare cases, delivery may take up to 30 MITS due to payment verification or technical delays.
3. No Physical Shipping
- Since our products are digital downloads, no physical item will be shipped to your address.
- You will not incur any shipping charges.
4. Download Access
- Customers are responsible for ensuring they have a stable internet connection to download the files.
- Please back up your files after downloading. We are not responsible for loss of files once delivered.
- Some downloads may have a limited number of attempts or expiry period, which will be mentioned on the product page or email.
5. Issues with Delivery
- If you face any issues accessing your digital files, please contact us at support@kumarandigital.com / 9080071734 with your order details.
- We will re-send or provide alternative access if your payment was successful.
6. Refunds & Cancellations
- As digital products are instantly delivered, they are generally non-refundable.
- Please review our Cancellation & Refund Policy for more details.
7. Contact Us
If you have questions about digital delivery, please reach out:
📧 Email: support@kumarandigital.com
📞 Phone(whatsapp): +91908007134