At KUMARANDIGITAL, we want our customers to be fully satisfied with their purchases. However, due to the nature of digital products, our cancellation and refund terms differ from physical goods.
1. Order Cancellation
- Orders for digital products can be cancelled only before payment is completed.
- Once payment is processed and download access is granted, cancellations are not possible.
2. Refunds
- All sales of digital/downloadable products are final and non-refundable.
- Refunds will only be considered in the following cases:
- You purchased the same product more than once by mistake.
- The digital file is corrupt, damaged, or cannot be accessed.
- The product description clearly misrepresented the file.
3. Technical Issues
- If you face any issue accessing or downloading your purchased file, please contact us at support@kumarandigital.com / +919080071734 with your order details.
- We will re-send the files or provide alternative access if payment has been verified.
4. No Physical Returns
- Since our products are digital, no physical returns are accepted.
5. Contact Us
For cancellation or refund-related concerns, reach out to us at:
📧 Email:supprt@kumarandigital.com
📞 Phone (Whatsapp):+919080071734